Simply Mae FAQ
SIMPLY MAE FAQ
Products, routine, and package information.
Find clear answers about what arrives, how to use the routine overview, and where to find the complete information for the exact product you receive.
What is The Standard?
The Standard contains one 200 ml / 6.7 fl oz Simply Mae self-tanning mousse bottle.
Does The Standard include an application mitt?
No. The application mitt is sold separately.
What is included with Glow Duo?
Glow Duo includes one 200 ml self-tanning mousse bottle and one Simply Mae application mitt.
How should I apply the mousse?
Apply using a tanning mitt and follow the complete application directions printed on the physical product package.
How long should the color develop?
Use the development time printed on the physical package for the exact unit you receive.
Where can I find the complete ingredients?
Read the complete ingredient list printed on the physical product package.
Where can I find warnings and precautions?
Read every warning and precaution printed on the physical package before use.
What should I do if online wording differs from my package?
Follow the physical package and contact Simply Mae with the product name and a clear photo of the relevant package panel.
How can I contact Simply Mae?
Use the Contact page and include your order number when the question relates to an order. Do not include card information or passwords.
How are returns and replacements handled?
Review the current Refund Policy and contact Simply Mae with your order number. The approved policy controls eligibility and next steps.
NEED MORE HELP?
Contact Simply Mae.
Send a product, package, or order question through the Contact page. Include the product name or order number when relevant, and do not send card information or passwords.